Blog
Short pieces on the operational side of a small business in Qatar — cash, stock, staff and the things that only show up once you're open.
Loyverse gives you a free POS with a kitchen screen, loyalty and multi-store. Outale is paid and goes deeper on cost, cash and branches. Where each one is stronger, where Outale is weaker, who should stay on Loyverse, and how to switch.
9 min readA fair comparison, written by Outale: where Foodics is stronger, where Outale may suit you better, what each costs, and who should pick which.
8 min readQueues at the counter and nothing left in the bank. Eight usual causes, in the order they most often bite, a worked QAR example, and a one-page check to run every month.
10 min readThree tablets on the counter and a cashier re-typing every order is how items go missing and reports go wrong. The three ways to handle online orders, the questions to ask about any integration, and a rush-hour checklist.
7 min readNo. QR ordering changes the waiter's job rather than removing it. Staff stop walking back and forth to take orders and spend that time running food, selling, clearing and looking after guests. Here is where it fits, the staffing math, the mistakes, and a one-month rollout.
8 min readA 50 QAR delivery-app order can leave you less than half of what the same order leaves at the counter. A worked example, the break-even point, and what to measure every month.
8 min readThe customer pays cash, an item disappears from the bill, and the difference goes in a pocket. How the trick works, the six patterns that give it away, and the weekly check that shows them per person.
9 min readIf most of your sales are one product, like coffee, use a stamp card. If your customers buy different things at different prices, use points. Here is how to choose, what a reward really costs, and how to stop it leaking.
8 min readRegulars don't complain before they leave, they just stop coming. How to spot a slipping regular by their own visit rhythm, rank customers by profit instead of spend, and win them back with a phone call.
8 min readTrading hours collapse into a few intense windows, demand doubles then vanishes, and staffing rules change. What to prepare in the weeks before, from someone else's hindsight.
8 min readMost shops don't replace their till because it broke. They replace it because they slowly started working around it. Here's what that looks like before you notice.
7 min readMost cash loss isn't dramatic theft — it's small, repeated and boring. Six places money leaks in a cash business, and the checks that make each one visible.
8 min read