Selling & tills

Modifier

A modifier is a choice or extra attached to a product — size, milk type, spice level, extra cheese. It changes what the kitchen makes and often what the customer pays, without needing a separate product for every combination.

Also called: modifiers · add-ons · options · variants

Without modifiers you end up with a menu listing 'Latte small', 'Latte medium', 'Latte large', 'Latte oat small' and so on — dozens of products that are really one product with choices. That bloat makes the till slow to use and the reports almost unreadable.

Modifier groups are usually configured with rules: single-choice or multi-select, mandatory or optional, and minimum and maximum selections. 'Pick exactly one size' is mandatory single-choice; 'add any toppings, up to three' is optional multi-select with a maximum.

Priced modifiers need care with costing. If extra cheese adds 5 QAR to the price it also adds real cost, and a system that does not account for that will overstate the margin on every modified sale.

Related terms

KOT (Kitchen Order Ticket)

A KOT is the ticket that tells the kitchen what to cook. When an order is taken, the POS prints or displays a Kitchen Order Ticket listing the items, quantities and any special instructions, so the kitchen works from the order rather than from memory or a shouted request.

Recipe costing

Recipe costing means listing the ingredients and quantities behind a menu item so the system knows what each sale really costs. Once a recipe is attached, every sale deducts the right stock and prices itself against real cost rather than a guess.

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