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Selling & tills

KDS (Kitchen Display System)

A KDS is a screen in the kitchen that replaces printed tickets. Orders appear live as they are taken, staff mark them done as they go out, and nothing depends on paper that can be lost, smudged or stuck to a rail out of order.

Also called: kitchen display system · kitchen screen

The practical wins over paper are speed and visibility. A screen shows every open order at once with how long each has been waiting, so the kitchen can see what is ageing rather than discovering a forgotten ticket at the bottom of the rail.

It also cuts running costs and mess: no paper rolls, no ink, no tickets curling in the heat above a grill.

A KDS suits kitchens with several items per order and a real queue. A small counter selling three things does fine with a printed ticket, and adding a screen there is cost without benefit.

Outale's KDS shows live tickets with priority flags and per-item special instructions, lets staff mark items complete or clear them, and can recall a recently cleared order back into the queue when something goes wrong.

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