Troubleshooting
Cannot Login to POS
Troubleshoot POS login issues with PIN or employee setup.
Check 1: PIN is exactly 4 digits?
Check 2: Employee profile exists in Dashboard → Employees?
Check 3: Terminal activated? Go to activation page first
Check 4: Session expired? Refresh the page (F5)
Check 5: Internet connection working?
Forgot PIN? Manager can reset from Dashboard → Employees → Edit Employee
Try different employee to test if issue is PIN-specific
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