Troubleshooting
Terminal Not Activating
Fix common issues preventing terminal activation.
Check 1: Code expired? Generate fresh code (valid 3 days)
Check 2: Enter all 6 digits correctly
Check 3: Terminal limit reached? Revoke old terminals or upgrade plan
Check 4: Internet connected? Test by loading another website
Check 5: Clear browser cache and cookies
Check 6: Try different browser (Chrome recommended)
Check 7: Ensure cookies are enabled in browser settings
Still stuck? Contact support with error message
Still stuck?
Our team answers on WhatsApp and will sort it out with you.
Related articles
- Cannot Login to POSTroubleshoot POS login issues with PIN or employee setup.
- Receipt Not PrintingFix printer connection and configuration issues.
- Shift Won't CloseResolve issues preventing shift closure and use force close if needed.
- Product Not Found in SearchTroubleshoot why a product isn't appearing in POS search or grid.