Troubleshooting
Receipt Not Printing
Fix printer connection and configuration issues.
Check 1: Printer powered on and has paper loaded?
Check 2: For USB printer - cable connected? Browser permissions granted?
Check 3: For network printer - correct IP and port in settings?
Check 4: Test print from Dashboard → Stores → Settings works?
Check 5: Browser blocking popups? Check address bar for blocked popup icon
Check 6: Ping printer IP to verify network connection: ping [printer-ip]
Check 7: Auto-print enabled in settings?
Manual workaround: Use 'Print Receipt' button in POS
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